Pristine Regal Jewelers Privacy Policy
Last revised March 1, 2018
At
Pristine Regal Jewelers ("Pristine Regal"), we respect our customers'
privacy. Pristine Regal operates worldwide. This privacy policy
("Policy") applies to all Pristine Regal activities, including, but not
limited to our retail locations, brands' websites, and all other
websites, mobile sites, services, applications, platforms and tools
where this Policy appears or is linked (collectively, our "Website").
This Policy is to inform you about how we collect, use, share, and
protect personal information. By providing information to us (by any
means, whether in a store, in correspondence, via our Website or
otherwise) you consent to our use of the information you provide in
accordance with this Policy. Any reference to our Website includes its
e-mail, text, live chat, and other electronic messages. If you do not
agree with this Policy or our practices, you may not use our Website.
This Policy may change from time to time and is incorporated into our
Website Terms of Use . Your continued use of our Website constitutes
your acceptance of those changes. We encourage you to review this Policy
periodically.
Information We Collect
We collect
personal information about you in various ways, such as when you
provide it at our stores, on our Websites or affiliated websites,
through our apps and social media channels, at our events, through your
participation in surveys, via text messages or on the telephone. The
types of personal information we may collect include:
contact information (such as name, postal address, email address, and mobile or other telephone number);
username and password if you have registered an account with us;
payment
information (such as your payment bank information, card number,
expiration date, authorization number or security code, delivery
address, and billing address);
purchase, return, wish list and transaction information;
customer service information (such as customer service inquiries, comments and history);
device information;
photographs, comments and other content you provide;
information
regarding your personal or professional interests, date of birth,
anniversary date, demographics (such as gender, occupation, income and
marital status), experiences with our products, and shopping and contact
preferences;
social media information;
contact information you provide about friends or other people you would like us to contact; and
information we may obtain from our third-party service providers.
In
addition, when you visit our Website, open our emails, use our apps or
interact with our related tools, widgets or plug-ins, we may collect
certain information by automated means, such as cookies, web beacons and
web server logs. The information we collect in this manner may include
your IP address, unique device identifier, browser characteristics,
domain and other system settings, search queries, device
characteristics, operating system type, language preferences, referring
URLs, actions taken on our site, dates and times of website visits,
metadata and other information associated with other files stored on
your device. Through these automated collection methods, we obtain
"clickstream data," which is a log of the links and other content on
which a visitor clicks while browsing a website. We may link certain
data elements we have collected through automated means, such as your
browser information, with other information we have obtained about you
for the purposes described below, and to let us know, for example,
whether you have opened an email we sent to you. While you can change
your cookies settings in your browser, please note, however, that
without cookies you may not be able to use all of the features of our
Website.
In addition, we may use local shared objects to
collect and store information about your preferences and how you
interact with our Websites and Apps. These technologies help us
recognize you, customize or personalize your shopping experience, store
items in your online shopping cart between visits, and analyze the use
of our services and solutions to make them more useful to you. These
technologies also allow us to aggregate demographic and statistical data
and compilations of information, which may include personal
information, and share this information with our business partners and
service providers that provide products and services to us.
We
also may collect information about the location of the mobile device or
tablet used to access the Website ("Location Data"). Location Data
includes: (a) the location of the mobile device or tablet derived from
GPS or WiFi use; (b) the IP address of the mobile device or tablet or
internet service used to access the Website; and (c) other information
made available by a user or others that indicates the current or prior
location of the user, such as geotag information in photographs. We will
inform you if a specific Website, app or service collects precise
Location Data. If you do not want us to collect Location Data from your
device, please delete the app or disable the location settings on your
device or tablet. Note, however, that disabling the location setting may
affect your ability to access and use that app. When you connect with
social media though the Website, you may link with social media
platforms and social media plug-ins (e.g., the Facebook "Like" button,
"Share to Twitter" button) (collectively, "Social Media"). When
accessing services through a Facebook or other Social Media account, we
may (depending on the applicable user privacy settings) automatically
have access to information provided to or through the Social Media
platform. We may collect and use this information for the purposes
described in this Policy or at the time the information is collected.
Information
collected directly by the third party providers of the features is
subject to the privacy policies or notices of these providers. We are
not responsible for these providers' information and privacy practices.
Information
we collect will only be used as described in this Policy. If you choose
not to provide certain information, we may not be able to provide you
with requested products, services or information.
Information We Share
We
do not disclose personal information we collect about you, except as
described in this Policy. We may share personal information with service
providers who perform services on our behalf. These service providers
are permitted to use or disclose the information only as necessary to
perform services on our behalf or comply with legal requirements.
Examples of these service providers include entities that process credit
card payments, manage and reduce our credit risk, verify information,
fulfill orders, and provide web hosting, analytics and marketing
services. We also may share your personal information with our
affiliates and joint marketing partners for the purposes described in
this Policy.
We may release your personal information if we
are required to do so by law or court order, to enforce or apply our
Terms of Use or if we believe in good faith that such release is
necessary or appropriate to protect the rights, property, or safety of
our company, customers, affiliates, or others. We may also share or
transfer information, including your personal information, in connection
with the sale, transfer, acquisition, merger, acquisition, divestiture,
restructuring, reorganization, dissolution, bankruptcy or other change
or ownership or control by Signet or any affiliated company (in each
case, whether in whole or in part). When one of these events occurs, we
will use reasonable efforts to notify users before information is
transferred or becomes subject to different privacy practices.
We
may also share information or data in a form that cannot be used to
uniquely identify or contact an individual person ("non-personal
information"). We may collect, use, transfer, and disclose this
non-personal information for any purposes. Non-personal information that
we collect may include information regarding your activities on the
Website, which may be aggregated and used to help us provide more useful
information to our customers and to understand which parts of the
Website are of most interest.
How We Protect Personal Information
We
enforce commercially reasonable security measures online and in our
physical facilities to protect against the loss, misuse, disclosure, or
alteration of personal information provided to us. While we strive to
safeguard your personal information, we cannot guarantee the security of
any information you disclose or transmit to us.
If you
receive an e-mail that looks like it is from us asking you for your
personal information, do not respond. We will never request your
password, username, credit card information, or other personal
information through e-mail.
Our Website has been approved by
industry-recognized trust marks, such as Mcafee, available for display
on any website that protects its customers' confidential information
using those services. Additionally, we have taken measures to make
shopping on the Website a safe and enjoyable experience for our valued
customers. We use Secure Sockets Layer (SSL) encryption technology, the
industry standard for secure online transactions, to encrypt your
personal credit information, including your bank account information,
credit card number, before it travels over the Internet.
Choice/Opt-Out
We
offer you certain choices in connection with the personal information
we collect about you, such as how we use the information and how we
communicate with you. To update your preferences, ask us to remove you
from our mailing lists, exercise your rights regarding your personal
information, or submit a request, please contact us . You can also
unsubscribe from receiving our emails by following the "Unsubscribe"
link provided in our emails. We will honor your request to remove you
from our mailing lists, but there may be a delay between submission of
such request and actual removal from our mailing lists, as these lists
are generated well in advance of our actual mailings. Opting out of
communications does not affect our communication with you via telephone
or email regarding your orders or other sales or service transactions.
You
may request access to the personal information we maintain about you or
request that we correct, amend, delete or block the information by
contacting us . You may withdraw any consent you previously provided to
us or object at any time on legitimate grounds to the processing of your
personal information, and we will apply your preferences going forward.