At Pristine Regal Jewelers, every order is prepared with care and shipped with secure, trackable delivery. We offer discreet packaging, insured shipping options where available, and concierge support from purchase to delivery.

Quick Summary

• Dispatch: 1–3 business days (in-stock)

• Delivery: 1–3 days (Belgium) / 2–7 days (Europe) / 3–10 days (International)

• Packaging: Discreet & protected

• Tracking: Provided on dispatch

• Duties: International fees may apply

Shipping Coverage

We ship to Belgium and international destinations, depending on carrier availability and local import restrictions.

If you’re unsure whether we can deliver to your location, please contact our concierge before placing an order.

Processing Time

• In-stock jewelry & diamonds: typically prepared and dispatched within 1–3 business days

• Ring settings (made-to-order / special finishes): typically 5–10 business days

• Custom requests / sourcing: timing is confirmed by concierge before payment or production begins

Business days exclude weekends and public holidays.

Delivery Timeframes (Estimated)

Delivery times vary by destination and carrier:

• Belgium: typically 1–3 business days after dispatch

• Europe: typically 2–7 business days after dispatch

• International: typically 3–10 business days after dispatch

These are estimates and may vary during peak periods, customs clearance, or weather disruptions.

Shipping Fees

Shipping fees are calculated at checkout based on:

• destination

• order value

• weight/size

• insurance requirements (where applicable)

For high-value orders, insured shipping may be required.

Tracking & Delivery Updates

Once your order is dispatched, you will receive:

• a shipping confirmation

• a tracking number

• delivery updates from the carrier (when available)

Packaging & Security

All orders are shipped in:

• discreet outer packaging

• secure internal protection suitable for fine jewelry and luxury items

For certain high-value items, a signature on delivery may be required.

Customs, Duties & Taxes (International Orders)

For international deliveries:

• customs duties, taxes, and import fees may apply

• these charges are determined by your local customs authority

• customers are responsible for any additional fees required for delivery

If you would like an estimate before ordering, our concierge can assist.